Technical Consultant – SAP Solution Manager

Job Description: 

smartShift Technologies is a business transformation company with experience in transforming and managing hundreds of mission critical applications of market-leading organizations of all sizes - early stage start-ups, mid-market enterprises and Fortune 1000 corporations. We are leading the enterprise software management revolution. Through our innovation in automation, we have radically changed the way companies transform and manage their enterprise systems. We have proprietary technology in automated code transformation that has been utilized in SAP to revolutionize updates to Fortune 500 companies. We also deliver large scale cloud transformation projects along with continued managed services in Amazon Web Services, Microsoft Azure, and other leading cloud technologies.

Our working culture combines the meritocratic approach of responsibility and compensation with swarm intelligence: we work as one team concentrating on deliverables under situational leadership. At smartShift our customers are in the center of our activities and we take the risk to get actual results for them. We live an open and transparent culture which means we are honest with ourselves. Nevertheless, each team member embodies and appreciates accountability and reliability following the principle “I will be the change I seek”.

At smartShift, you will have the opportunity to work in a unique startup atmosphere - learning something new every day while still experiencing top of the line delivery. We like to dress casual, work smart, and constantly challenge the status quo. smartShift Technologies is headquartered in Boston, with offices in Bangalore (India), Mannheim (Germany) and New York (United States).

Position Summary

smartShift Technologies is looking for a seasoned Consultant - SAP Solution Manager to join our Bangalore team.

Responsibilities

  • Perform technical configuration of Agents Installation, SLD, JAVA Integration and Wily Introscope Installation
  • Perform System Preparation, Infrastructure Preparation and Basic Configuration
  • Perform Managed System Configuration, Early Watch Alerting, and Root Cause Analysis
  • Perform End-to-End Configuration on Incident Management (ITSM) - SAP Service Desk (VAR), CRM Web interface & Fiori User Interface configurations
  • Technical Operations (Monitoring & Alerting) and Reporting (Service Desks) for Integration and Dashboards.
  • Prepare Technical Plan and Execute End to End Solution Manager scenario including ECC, CRM, BW
  • Conduct Workshops with Business Users and IT Leads to finalize the requirement and design.
  • Architect and Design of Monitoring KPIs the above areas. Experience in design and implementation of custom KPIs for Monitoring
  • Demonstrate Standard Reports, Dashboards. Design custom dashboards and reports in Solution manager
  • Guide Security team to define Roles required for solution deployment
  • Architect and Design of Integration of Solution Manager with 3rd party tools such as Service Now to convert Alerts into Incidents
  • Work closely with Project management team to define the road map, track status, and report on progress.
  • Supported global companies with both large production support environments, as well as large implementation/Migration projects.

Skills & Experience

  •  Hands-On experience in SAP Solution Manager 7.2 and 7.1 including Installation and Upgrade.
  •  Well-versed with Maintenance Planner for configuration, Sync with LMDB, and Download Support Patches.
  •  Good understanding of Business Processes and KPIs and Interact with Business Users to finalize the critical Business Processes and Benchmark KPIs
  •  Should have work or knowledge about cloud technologies and automation.
  •  Ability to learn New things.
  •  Good communication and presentation skills.
  •  SAP Solution Manager certification is an Added advantage

Qualification

  • BE/B.Tech or equivalent area
  • Minimum of 5+ years of software industry experience

If you are client focused, open communicator, quality conscious with an eye for technology, here is a fantastic opportunity for you to grow in a fun loving and challenging workspace.

Please email your updated resume to india-hiring@smartshifttech.com

Region: 
Bangalore, India