smartShift Technologies is looking for a seasoned Incident Scribe to join our Bangalore team.

Responsibilities
  • Document Tier 1 Incident – real time as well as in batch mode.
  • Document solution options tried out and report out on a messaging tool.
  • Listen in on conference calls, take notes on steps tried out and steps to be tried.
  • Help complete RCA documents.
Skills & Experience
  • Excellent communicator, who can understand American English.
  • An excellent writer using proper grammar and vocabulary.
  • Notes and documents should be understood by clients in the US.
Region:
Bengaluru, India