Incident Scribe – Fresher
smartShift Technologies is looking for a seasoned Incident Scribe to join our Bangalore team.
- Document Tier 1 Incident – real time as well as in batch mode.
- Document solution options tried out and report out on a messaging tool.
- Listen in on conference calls, take notes on steps tried out and steps to be tried.
- Help complete RCA documents.
Skills & Experience
- Excellent communicator, who can understand American English.
- An excellent writer using proper grammar and vocabulary.
- Notes and documents should be understood by clients in the US.